sjs_kelvinto's Xanga

Annual Stock Take~~yeah

Tue, 14 Apr 2009 08:09:47 GMT

at home now~~~hohoho~

today got up damn early~~~~~becoz of Annual stock take in IFC~~

but can leave earlier~~~~~3:45pm left office~~~tonight will be the first time I go for the Kansai ben lesson

on time~~~~~

thursday also stock take in Times square~~~then go IFC for store audit, no need to back office~~~

and saturday will start my tokyo trip~~~~

I am having the most relaxing period in city'super~thx~

Friday, January 16, 2009

Fri, 16 Jan 2009 13:22:08 GMT

Suddenly wanna share the diet I have got today, which I think is the most balanced and healthy diet for me in 2009 until now:

9:45pm: A piece of high fibre life bread without butter, hot lemon water without sugar added

1:20pm: Tomato Ramen with boneless chicken leg (tried my best to avoid eating the skin),

a bowl of miso soup

7:30pm: a bowl of rice, a dish of broccoli without oyster sauce

and drank 12 glasses of water~~~

I think I can meet RDA for the majorities, the main source of sodium is the miso soup, I think I got the least daily sodium intake in 2009, that's a good news~

Still have room of improvement as my daily roughage intake maybe too high, sorry.....

that's a good start to maintain the most essential asset of human beings - health

welcome challenge, if u got daily diets combination healthier than me~~~~hoho~

Monday, January 05, 2009

Mon, 05 Jan 2009 15:21:19 GMT

Targets for 2009:

1. Become more healthier, cannot be sick for more than 3 times within 2009(now is 1st time already=.=")

2. Do more sports

3. Perform well in my job (of coz in my standard, not my fucking boss's standard) so that I can have 1 year working experience.

4. Gain profit from my investment

5. Train my driving skill well for the sake of the target before 2012: own a NEW non-Japan-made car

6. Learn Korean

7. Improve my Business Japanese Skills

8. Get a satisfactory result in Business Japanese Test

9. Go one more time tokyo and Hokkaido

10. Keep fit and make my waist become 28, so that I can wear dior homme's jean more good-lookinglly

11. Find my friends for reunion and gathering, keep the friendship with my dears.

12. Strive for the best hair style

13. Know more Japanese friends (especially girls) so that I can learn more casual Japanese.

14. Have a higher EQ

15. Memorize the score of "Cannon in D" and able to play it well by piano

16. Be more responsible

17. Prepare for GMAT

18. The targets above will all come true within this year

Saturday, January 03, 2009

Sat, 03 Jan 2009 15:48:55 GMT

我發覺我唔可以再去MK,

D 二手煙令我feel到我個肺越黎越黑，

去多兩轉MK唔煲煙真係蝕Q哂，因為堅揪拎支cigarette黎隊仲relatively健康過

一路行街一路索二手煙。

再加上，MK d 女真係好MK，你老味。

再落MK 真係命都短幾年，你老母湊大你咁辛苦，

去少D MK，就唔駛PK，係要去MK，不如去唱K，信我。

09年祝大家新年快樂，唔好做MK仔and港女，要做Central TST仔同堅揪索女，多謝。

*囍帖街真係神來之筆，Eric Kwok + 光頭既Wyman，再加埋阿Kay 把聲，

實在太好聽，係最實至名歸既金曲~~yeah~

Tuesday, December 30, 2008

Tue, 30 Dec 2008 02:16:53 GMT

Today's email also make me laugh in office, really cannot tolerate to laugh....

let's enjoy together:

From my boss (to all department):

Report of food poisoning cases -xmas platter 25.12.08 HC

Dear all,
Regret to inform you that there have been 4 reported food poisoning cases received by HC on the Xmas platter set.

SFB/CD , STO-CS, and QA have taken these incidents seriously to identify the root cause and corrective actions after reviewing the 4 complaint cases happened in the same store on the same date of production.

The root cause was identified : Pathogen: Staph. aureus contamination on food due to cross contamination by careless staff during food handling on 25.12.08 around 1- 5pm production hour.
I have extracted 2 areas from the report for your immediate reading:

(then followed by a report created by herself)

Then, after 30 mins, another e-mail received:

From Store manager, to all departments:

Dear all,

Kindly be informed FEHD inspector came to HC store at around 21:00hrs.

The duty inspector accompanied a medical doctor and a nurse, they have visited Viet Lime (越膳) and SFB kitchen. Finally they collected some gravy sample from us as the doctor suspected the root cause is Clostridium Perfringens (產氣莢膜梭狀芽孢桿菌) , an article was published by Centre for Food Safety to describe this bacteria vs. food poisoning: http://www.cfs.gov.hk/sc_chi/multimedia/multimedia_pub/files/FSF21_2008-04-16.pdf

Please note that the gravy is supplied by Gastro Primo directly and we have not added any other ingredient in the sauce on our own.

For your information that there are 4 complaint cases received so far, and more than 30 people were affected (reported sick):

Case 1 : 10 people
Case 2 : 9 people
Case 3 : 4 people
Case 4 : 8 people (including a 95 years old lady)

However, the reported customers have all been contacted to extend our sympathy, and offered product refund and / or gift vouchers as form of compensation.

Thank you for your kind attention in this matter.

Regards,
Michael Tsang
Service Manager
Store Operation Division

i don't know why my boss can identify the food poisoning was caused by Staph. aureus without any lab test~~~

haha~~Clostridium Perfringens, u are my favorite bacteria~~~i love u~~~

Monday, December 29, 2008

Mon, 29 Dec 2008 13:33:16 GMT

Receive this e-mail today:

Dear city’super team,

Wow!!! What a X’mas in 2008!!!

Aren't we just so proud of being part of an organization which can still strike one after another record breaking moments after 13 X’mas since 1996!!! And this year we have created yet another new record! On 24th December, our company set new record of HK$13m sales on a single day! A 6% increase from the last year! All stores could beat the previous year record! This new achievement is particularly meaningful under such dismal economic situation when the Heng Seng Index was 14,000 as compare to 28,000 a year ago! It proves a few things. That our trade nature is really resilient to the economic down turn, that our core customers still want to enjoy their daily life with style and quality, that our team is really strong and doing many things right!!!

I am particularly excited to see a lots of our Core Values in play this year, and I am quite sure that we as a team living and acting our core values has a lot to do with our success this year.

Here are my observations….

Innovation

On top of our X’mas taskforce continous improvement plan from the previous year’s experience, after seeing the collapse of Lehman Brothers back in October, we put extra efforts in pushing for more innovative ideas to ensure the success of Xmas. And many of those ideas turned out to be big success. Such as moving our Xmas Order Centre and Delivery centre to DC so as to enhance communication among order taking, production centre, and delivery team. It worked like clock! Marketing rolled out more attractive Early Bird discount for Hamper also help secured hamper sales. Also the Press tour and new Blog help to get wider exposure prior to Xmas. In case you do not know, Marketing also first trial the usage of SMS to alert customers for our Privilege Nights which boost the turn out rate of the 2 nights. Cooked Deli started the Party Set 2 weeks early than previously year and turned out a 30% net gain on sales. Stores side re-arranged better POS layout prove to be big improvement on relieving traffic jam inside stores at peak time. Life Division and PDD increase of gift box selections was another breakthrough.

Customer Focus

I was most impressed by the store arrangement of wider and clear aisles and corridor and more POS to ensure comfortable shopping environment even that peak time. Food and Marketing arranged to put Xmas recipes together with our Xmas highlight offers really made shopping easier. Many of the cross selling items at Fish and Meat areas also proves to make customers’ life easier. In case you are not aware, cooked deli introduced the first time 12 person party set and more delivery service, which were very welcome by customers. Another innovation based on Customer Focus was the order system at Royce counter, the new order menu really cut short the waiting time for customers.

Professional

In general, everyone has demonstrated high professionalism particular at peak time where everyone is under high stress, yet being able to serve customers well with high level of EPS. I was also very impressed by our Supply Chain Div operations during the whole period, that we can handle the peak Xmas season with extremely organized way and really supportive to the store’s needs. HR team and Traning team also demonstrated high professionalism in hiring and training up over 450 partimers to ensure the helpers does help with effectiveness. When I saw our Security team working hard to point to customers where extra POS were and did not forget to say “Merry Xmas”, that, to me, is professional. Same salute to our cashier team, even at peak time, our cashiers look calm, really quick and efficient, and also say “Merry Xmas” with a smile. That’s “Professional”! Besides our night time replenishment team, many of the members worked until very late and come back early in the morning to prepare for stock, layout, price mark down, pop, and serve the customers, yet, never showing a tired face! and that's "Professional"!

Teamwork

I really see our great teamwork everywhere, and getting better and stronger. First of all, our Xmas Atrium set up, it was really well planned, well inform every party, and execution was so smooth that we actually opened the Atrium on time! The Privilege Nights were well coordinated with success. The whole flow of Hamper and Party set operations were the smoothest ever, probably the least customer complaints ever! Another highlight was the price mark down and control of Xmas Inventory, the collaboration among Sales Div, store sales team, and DC really worked well, our promotion layout was changed almost daily to ensure we sell out the Xmas inventory, and thanks God, we are not stuck with unmanageable Xmas inventory!!! Same goes to Hamper production centre, when you see the quick decision making and actions of unpacking unsold hampers and deliver the products back to all stores with price discount, and the coordination among stores to get the unsold item transfer to more sellable stores, this is the real model of “teamwork”!!! Also, when you see our office based and back end members help out at the stores during peak days, regardless titles and positions, helping out quening, cashering, everywhere, that is what we call “no boundary” teamwork!

Even though I mostly mentioned all the action and visible areas, we also fully acknowledge all the “no news is good news” behind the scene functions actually supporting deligently all the infrastruture in our organization, such as QA team, finance team, CPD and GZ team, Central kitchen, SRC, VMD, OBD, Store Development team, DC delivery team, etc., etc.. without which, we just could not have achieved this new record!!!

Sales and profit result is a recognition from our customers toward our efforts. That is wonderful in itself. On the other hand, I think the more worthwhile to celebrate is our team spirits and living the core values, and I am so glad and proud that we are all moving into the same direction.

For our success, for our big achievement, I salute all of you. On behalf of city’super and personally, I thank all of you for living our core values and big efforts in making city’super such a star of Hong Kong.

Very merry Xmas and we look forward to a great 2009.

Thomas Woo
Managing Director
Director Office

Don't know if it is true...=.=".....anyway, look forward to the additional achievement allowance this month~~~

haha~

Tuesday, December 23, 2008

Tue, 23 Dec 2008 12:38:40 GMT

我老細夜晚九點打我手提.......叫我做聽朝返去要落Harbour 搵d items for 個

Nutiriton labelling video, 又叫我整個list show d items o係邊叉個shelf 搵出黎.....再contact

new town o個邊, 因為個video 要o係new town 拍.....

首先，我真係唔撚明點解我做完個Japanese Version, 又要我做English Version....

再者，Store可以借貨ga ma, o係Harbour, IFC, time square 搵完可以transfer or HAND CARRY

去new town ga ma 聰明婆~!!!!~

同埋, 我tomolo 1:00pm 要落IFC 做X'mas helper, X'mas eve 實多人到X 咁la~我o係office

兩粒鐘都要cher 我, 你老味~ 我有n 隻new items 跟緊, 黎緊Aomori fair, valentines, 女兒節....

點算...........仲有1900隻items 要做nutrition claims.........=.="~~

最後，我唔明自己點解會聽佢個電話.........=.="

做左廿二年人，終於遇到個煩過ar媽既中女...............你試o下X'mas 打俾我，我真係

會中7你個中女.........

好燥ar~~~~~~~~~~diu~!!!!!~

Friday, December 05, 2008

Fri, 05 Dec 2008 13:39:35 GMT

Dearesr sensei 介紹個中女日本婆俾我學日文，學左兩粒鐘，係就係有用，不過好很貴.....byebye $600...

=.="

呢兩晚Citysuper Prvilage Night, 被assign 左去IFC 做helper

所有member 有discount, 有coupon , 有lucky draw.....忙到X 咁~

我見識到:

1) 一個一共買左六皮野既chi sin 佬.......可以o係citysuper 買HKD 60,000野, 真係俾個好有heart 既:

Have a nice day 條癲佬, 佢拎Q左六千蚊cash coupon........同事們一齊O 咀....

2) 我去幫D 闊太推車 (呢句好senseitive, 要verified: 係架購物車) 去Car park.....

個闊太楂Posche....=.=".......chi sin....一個中女楂波子........=.=".....我真係幫到佢盡，

爭在未跟埋佢上車........佢仲話，你地d service 真係好到不得了ar~

我心諗：好到喊la 中女姐姐，仲需唔需要其他service ar? 我會盡力ga wor, 你老味~

d 客真係chi q sin......

3) 我見到周慧敏with 紫色連身裙，好正，成廿年冇變過樣，好似加左SO2 咁....=.="屈機.......

老實講，全個香港......係得IFC 同Time Square 先襯得起佢........><

同事話仲會有chance 見到楊千嬅, Stephy, Theresa, 大S~~~好似好attractive wor~~頂你~

*juz finish 7 hrs revision in lib today, damn tired~~~~~打機~!!!!

Friday, December 05, 2008

Fri, 05 Dec 2008 01:37:58 GMT

My lovely level 1 is coming, I needa "hibernate" in library for 2 days for the sake of it..........

work hard~To be a Japanese for these 2 days~

I won't fail, I won't fail~

Sunday, November 23, 2008

Sun, 23 Nov 2008 17:26:48 GMT

離開大學的門檻半年，經歷不算多，卻學懂了很多。

學懂了實際，工作毋須拋書包，毋須粉飾太多，是非黑白分明，

保留灰色地帶只會令人覺得優柔寡斷，難成大器。

學懂收放自如，有些事情，根本不用執著，有時據理力爭只會令事情變得更糟。

亦不用分清對錯，每人也有自己一套標準，反正錯的是我，我認，

我改，我盡力，我會做得更好，雖然不知在他人心目中什麼才是好。

稍為放下自己一些尊嚴去滿足別人的標準，能換取片刻寧靜，何樂而不為？

越是不甘平凡，你越是平凡。因為在這個社會裏，在其他人眼中，你從未「不平凡」過。

凡事看開，甘於平凡，與世無爭，面對任何事能處之泰然，把自己的EQ提昇到極限，

就是平凡裏的不平凡。

我今天能在這裏「說」出這番話，証明我比以前成長了。

這兩星期看清了誰是重視我的「同伴」，謝謝你們抽空去理會我這個平凡的人。

sjs_kelvinto's Xanga

Annual Stock Take~~~~yeah~~

Friday, January 16, 2009

Monday, January 05, 2009

Saturday, January 03, 2009

Tuesday, December 30, 2008

Monday, December 29, 2008

Tuesday, December 23, 2008

Friday, December 05, 2008

Friday, December 05, 2008

Sunday, November 23, 2008

Annual Stock Take~~yeah